With over 20 years in the IT industry, I’ve seen it all—quirky systems, stubborn problems, and the occasional miracle fix. This site brings together the lessons, processes, and practical solutions I’ve picked up along the way.
Inside, you’ll find real-world documentation that covers everything from routine troubleshooting to those “Hail Mary” moments born out of trial, error, late-night research, and sometimes just pure luck. These are the hard-earned insights I wish I had on hand back then—and now they’re here for you.
If you’ve been in IT long enough, you know how it goes: you hit a rare issue, grind through the fix, and then forget how you solved it. Months later, it pops up again—and you’re starting from scratch. Hopefully, this library helps you avoid that cycle.
Your feedback’s always welcome. While I refer to these as “best practices,” they’re really just the most effective, realistic solutions I’ve found for the challenges I’ve faced.
Take a look around, and feel free to share your thoughts.